General Questions
WHY should I attend?
By attending CONNECT, you'll not only have a chance to connect with peers, but also you'll gain access to experts, participate in informative sessions, and take away practical, real-world insights. Highlights include the opportunity to:
- Hear from dynamic keynote speakers and industry experts.
- Network with attendees, the Q2 team, and other industry professionals.
- Learn about Q2’s upcoming product releases, roadmap, and scheduled product enhancements.
- Gain real-world knowledge about the products and services you and your customers use every day.
- Take part in training and product demonstrations.
- Learn best practices to mitigate risk, ensure compliance, and help protect your institution and account holders from fraud.
- Learn more about the latest technology and industry trends.
WHO should attend?
Sessions will be geared toward your financial institution’s executive, operations, IT, marketing, and business development teams. Bringing multiple individuals from your institution will ensure each of these team’s voices will be heard, and that each of them can return with best practices and ideas to implement cohesively at your institution.
WHAT does my registration fee include?
Typically, the registration fee includes access to conference keynotes, exhibit hall, education sessions, and conference materials. It also includes conference meals such as CONNECT-hosted breakfasts, lunches, refreshment breaks, and evening events.
Who from Q2 will attend?
Q2 executives, product managers, developers, and customer success managers will be on hand at CONNECT to help answer questions and discuss options and possibilities with you.
Can I participate remotely?
CONNECT is primarily an in-person conference.
What is the dress code?
The conference dress code is business casual and evening networking events are casual.
Payment Questions
How do I pay for the customer conference?
At this time, we only accept payment via credit card. During the online registration process you will be presented with the option to pay via credit card.
What is the refund policy for CONNECT 2025?
If you cannot attend CONNECT, you may transfer your registration to another person by changing registration details on the CONNECT Conference Website by Friday, May 2, 2025, at 11:59 pm CT.
All conference cancellations received on or before Friday, April 11, 2025, at 11:59 pm CT will receive a 50% refund. Please email all written cancellation requests to q2connect@Q2.com.
Do I get a refund if I can only participate in one day of the conference?
No, the registration fee covers full attendance and cannot be prorated.
I'm booking my travel. When does the conference officially begin and end?
Sunday, May 18th: Event registration will open at ~1:00 PM. The Welcome Exhibit Hall Party will begin at 6:00 PM.
Monday, May 19th: The opening keynote begins at ~8:30 AM with a full day of CONNECT 25 sessions.
Tuesday, May 20th: Sessions will continue with a ~3:00 PM event end.
* Subject to change
Is transportation provided to and from the airport?
No, you are responsible for arranging transportation to and from Austin-Bergstrom International Airport (AUS).
Is the cost of the hotel included in the registration fee?
No, the hotel is not included in the registration fee. You are responsible for arranging your own sleeping accommodations.
We negotiated a special hotel rate of $319 for attendees, which was available until April 18, 2025. If you would like to be waitlisted for the JW Marriott, please contact Teri Bowbeer @ Teri.Bowbeer@q2.com.
Do you offer a conference app?
Yes, download the Q2 Events app using the links below or use the Q2 code.
Once you’ve downloaded the app, follow these steps to build your own agenda:
- Click on the "Schedule" icon on the bottom navigation bar
- Click on "All Sessions"
- If you choose to add sessions using the “+” icon, these sessions will be located in the "My Schedule" tab.
Call for Content
What tips would you recommend for writing a good submission?
- Title Tips: Start with a verb and make it actionable and interesting for the attendee. Use title case and pay attention to the character count
- Abstract Tips: Be specific and mention the product, audience, or line-of-business. Use sentence case and pay attention to the character limit.
- Be specific: Highlight tangible results, measurable outcomes, or clear lessons learned.
- Connect to the themes: Align your session to one of our 2026 themes:
- Ease for Financial Institutions
- Amazing Experiences for End Users
- Innovation & Intelligence Everywhere
- Broaden Digital Banking
- Tell a story: Case studies and success stories resonate strongly.
- Be bold: Share forward-looking ideas, not just what worked yesterday.
Is there a place to see all submission requirements before I submit them?
Yes – you are able to draft submission responses in an editable word doc prior to copying and pasting your responses into the online submission form. This option is a great way to avoid losing valuable work and information. You must enter your session proposal and speaker information via the online submission form to formally apply by November 14th.
Can I submit more than one session?
Yes! Feel free to submit more than one session proposal. If you decide to submit multiple proposals, we recommend they are different and distinct from each other. It is possible that more than one of your sessions could be selected and speakers may also be asked to speak in more than one session if selected.
What happens once I submit the session submission form?
The review process begins in November 2025. Selected speakers, notified in late January 2026, will:
- Customers & select speakers will receive complimentary access to CONNECT 26.
- Be invited to a rehearsal/tech check ahead of the conference.
- Partner with Q2’s content team to refine their presentation for maximum impact.
When will I be notified of the status of my submission?
Session proposals and speakers will receive notifications in late January 2026. If your session is selected, we’ll provide next steps, including speaker prep, tech checks, and session support.
I’m a Q2 partner - If my submission is selected, what does that mean for CONNECT 26 sponsorship opportunities?
This call for content is completely separate from the Q2 partner sponsorship program that will be shared later in 2025. The results of being selected to participate as a speaker for conference breakout sessions will have no bearing on the sponsorship program for paid opportunities.
Can I request a certain format/time length?
Yes, you can propose either:
- 45-minute sessions: Breakout discussions or case studies.
- 90-minute workshop: Best-practices and in-depth how-to sessions. Q2 will make final decisions on session selections and length based on agenda balance.
Q2 will make final decisions on session selections and length based on agenda balance.
Are there speaker guidelines/requirements I need to accept in order to speak at CONNECT?
There will be required speaker tasks to submit in order to speak at CONNECT this year. This includes confirming your participation, a speaker release form, confirming session schedules, and participating in mandatory dry runs and tech checks.
If accepted, will I be delivering my presentation in person or virtually?
Content will be delivered in person, live in Austin, Texas June 1-3, 2026. Select sessions may be recorded and shared digitally after CONNECT.
What are the speaker expectations for presenting at CONNECT 26?
By meeting these expectations, speakers help ensure CONNECT delivers a polished, engaging experience for all attendees.
- Content fit: Sessions should align with one of the four themes (Ease for Financial Institutions, Amazing Experiences for End Users, Innovation & Intelligence Everywhere, Broaden Digital Banking). Exceptions are rare and must have strong justification.
- Review process:
- Round 1: Fit check – Q2 will review your proposal for alignment with the CONNECT 26 content tracks and relevance to financial institutions.
- Round 2: Dry Runs and Stage readiness – Q2 will review presentations for quality and narrative checks with Q2 leadership and content teams 3-4 weeks before CONNECT.
- Speaker commitments:
- Submit slides by deadlines in the spring of 2026
- Participate in dry runs.
- Attend prep webinars and coaching sessions.
If I am selected, is there an opportunity to rehearse ahead of time?
Yes! We will run through all CONNECT breakout session presentations virtually 3-4 weeks before the conference, as well as a mandatory onsite tech check before the event, where speakers can come and complete dry runs of content and check their tech/slides for their sessions.
Will my presentation deck be available for attendees to view after CONNECT?
Yes. If you decide to share the presentation, attendees will have the option to view a PDF version of your presentation from the Q2 Customer Portal following the event.
I have another question that wasn't addressed here. How do I get in touch with your team?
Please email us at q2connect@q2.com. Thank you and we wish you all the best of luck in your submissions!
Other Questions
For more information about our conference, please email Q2Connect@Q2.com or contact your Customer Success Manager.